Communication is an essential aspect of any business, and in this digital age, there is no shortage of communication tools available for companies to use. Two of the most popular communication tools in the market are Zoom and RingCentral. While both tools are designed to simplify communication and collaboration, there are significant differences between them. In this article, we will compare Zoom and RingCentral, helping you determine which communication tool is best for your business.
RingCentral is a unified communication platform that enables businesses to communicate using a variety of channels such as voice, video, text messaging, fax, and team messaging. As for Zoom, this tool is mainly known for its video conferencing feature, but it also allows users to collaborate and communicate through chat and file sharing.
One crucial aspect to consider when choosing a communication tool is cost. RingCentral offers multiple plans based on your business needs, and the costs vary. There are plans that are priced per user per month, while others are priced per user per year. It is essential to note that the costs can also vary based on the number of users and the features included in each plan.
When it comes to SMS cost, RingCentral offers a Business SMS add-on that allows businesses to send and receive SMS messages from their computer or mobile device. This add-on costs an additional $14.99 per user per month, making it ideal for businesses that require SMS messaging capabilities.
For faxing, RingCentral offers a Fax add-on that enables users to send and receive faxes digitally, eliminating the need for a traditional fax machine. This add-on costs $12.99 per user per month and includes a dedicated fax number. This feature is ideal for businesses that still rely on faxing.
As for phone number costs, RingCentral offers a few options. Users can choose their own local phone number or an 800 number. The cost of a local phone number ranges from $4.99 to $24.99 per user per month based on the plan selected. Meanwhile, the cost of an 800 number ranges from $14.99 to $44.99 per user per month.
Finally, when it comes to licensing costs, RingCentral provides different plans depending on your unique needs. There is a Standard, Premium, and Ultimate plan, with monthly or yearly options available. The Standard plan starts at $19.99 per user per month, the Premium plan starts at $29.99 per user per month, and the Ultimate plan starts at $49.99 per user per month.
So, is RingCentral a good company? Many users attest to the efficiency and reliability of RingCentral’s communication tools. The company has been in the industry for over 17 years, serving more than 350,000 customers worldwide. It is also worth noting that RingCentral has received numerous awards for its products and services, including a 2020 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide.
When it comes to whether RingCentral is a legit company, there is no question about it. RingCentral is a publicly-traded company listed on the New York Stock Exchange with a market cap of over $25 billion.
On the other hand, Zoom is primarily known for its video conferencing feature, which allows users to conduct virtual meetings, phone and video calls with ease. The platform has become increasingly popular during the pandemic with remote workers and virtual events. The cost for Zoom starts at $14.99 per user per month, but businesses can get more features with higher pricing plans.
In conclusion, whether you choose Zoom or RingCentral depends on your business needs. If your business requires an all-in-one communication platform, including voice, video, messaging, and faxing, RingCentral is a great choice. RingCentral’s cost for SMS, fax, phone numbers and licensing plans are competitively priced, with features that cater specifically to businesses.
However, if your business only requires video conferencing and virtual meetings, Zoom is an excellent choice, with pricing plans that suit a variety of business sizes. Both RingCentral and Zoom offer reliable communication tools, so it’s essential to determine which features you require before making a decision.