Is your organization interested in improved Productivity and up to a 261% ROI?

A new research study commissioned by Zoom and conducted by Forrester Consulting has provided very promising (and not too surprising) results regarding the economic impact of Zoom’s UCC platform within an organization.

Through the pandemic, a large number of organizations turned to Unified Communications to compensate for a limited and new way of doing business. Through this process, UCC shifted from a new alternative to the standard way of communication within many businesses and organizations, and Zoom quickly established itself as one of the top UCC platforms. Zoom wanted to quantify just how impactful their platform was in terms of business value and ROI and the results demonstrate why so many have chosen Zoom for their communication.

• Improved productivity of employees by adding up to 52 minutes of productivity per employee per week
• Expedited sales cycle by improving the time-to-value of sales by 70%
• Streamlined internal IT support by reducing troubleshooting time by 75%
• Eliminates redundant technologies and provides travel reduction to save millions.

Forrester Consulting interviewed a group of decision-makers at multiple organizations that standardized on Zoom as their UCC platform. Though the size and type of organization varied, each one showed realized cost savings and economic benefit as a result of their Zoom integration.

This data enabled Forrester Consulting to create a financial model that shows that a composite organization utilizing Zoom experiences a profit of $ 46.23 million over three years, compared to a cost of $12.81 million, resulting in a net present value of $ 33.42 million and ROI of 261%.

Their research also showed that Zoom improved resilience during the pandemic for organizations, enhanced both customer and employee satisfaction, and created a boost in employee collaboration.

If your organization is looking to standardize all of your communication within one unified platform and take advantage of the benefits listed here in this article, VIcom is the perfect partner to assist you with your Zoom integration. Please fill out the form below and we’ll be in communication with you as soon as possible!