In an exciting development for global enterprises, Zoom and Avaya have announced a strategic partnership poised to revolutionize the way organizations communicate and collaborate. This partnership marks a significant step as Avaya integrates Zoom Workplace—an AI-powered collaboration platform that includes meetings, team chat, scheduler, whiteboard, and more—into its robust Communication & Collaboration Suite.
Enhanced Collaboration Experience
Through this collaboration, Avaya will enhance its offering by incorporating Zoom Workplace into its solutions, promising a seamless and enriched collaboration experience to its extensive customer base, which includes some of the largest enterprise customers in the industry. This integration enables Avaya customers to enjoy the innovative features of Zoom while continuing to benefit from the reliability and scalability of Avaya’s solutions.
Innovation without Disruption
The essence of this partnership is to provide innovation without disruption. Avaya customers can now enhance their existing investments in Avaya’s private cloud and premise-based solutions by adopting Zoom’s cutting-edge user interface and experience to meet their collaboration needs. Alan Masarek, CEO of Avaya, emphasized the goal to integrate the latest AI-powered innovations seamlessly, enhancing enterprise operations without disrupting existing systems.
A Unified User Experience
Eric S. Yuan, founder and CEO of Zoom, reaffirmed Zoom’s commitment to delivering an exceptional user experience, a cornerstone of their service that continues to attract and satisfy customers and partners like Avaya. The partnership is set to deliver a robust solution that combines the speed of innovation from Zoom with the proven reliability of Avaya’s communications solutions.
Why does this matter?
Avaya customers will benefit from:
- Interoperability Between Platforms: Users can leverage Zoom Workplace while maintaining their existing investments in Avaya’s suite, including Avaya Aura and Avaya Enterprise Cloud.
- Access to Advanced AI Tools: Integration with Zoom AI Companion and other AI-driven tools will enhance the digital collaboration space, making everyday communications smarter and more efficient.
- Comprehensive Collaboration Solutions: Features like Zoom Team Chat, Zoom Scheduler, Zoom Whiteboard, and flexible spaces will be available to enhance the collaborative efforts across teams.
The combined strengths of Zoom’s innovative platforms and Avaya’s robust communication solutions are set to redefine enterprise collaboration, with plans to roll out these enhancements globally in the coming months.
Why Partner with VIcom?
As enterprises look to leverage this new partnership between Zoom and Avaya, VIcom stands ready as the ideal partner for integrating these sophisticated communication solutions into your business environment. With our deep expertise in unified communications and a strong commitment to seamless integration and support, VIcom ensures that your transition to enhanced collaborative solutions is both smooth and powerful.
Partnering with VIcom means gaining a collaborator who not only understands the technical requirements of advanced communication platforms but also aligns these technologies with your business goals to drive productivity and innovation. Our approach ensures that you maximize the benefits of Zoom and Avaya’s partnership, tailored specifically to meet the needs of your organization.
Transform Your Enterprise Communications with VIcom
Embrace the future of enterprise collaboration with VIcom, and harness the full potential of Zoom and Avaya’s strategic partnership. Our team is ready to provide expert consultation, engineering, integration, and ongoing support to elevate your communication strategies. Contact VIcom today for a free consultation by filling out the form below, and begin your journey towards a more connected and innovative business environment.