In the United States alone, there are over 33.2 million small businesses, making up 99.9% of all businesses. These organizations, often with a few hundred employees or less, employ nearly half of the country. To stand out in today’s crowded market, small businesses need to be resourceful, finding innovative ways to reach new audiences, automate processes, and improve efficiencies. The right technology can unlock all these possibilities and more.
At VIcom, we understand the challenges faced by small businesses. That’s why we offer a range of unified communication solutions, including audio-visual, cloud & IT, and security applications, designed to help you make the right decisions for your organization.
Our all-in-one offering brings together phone, team chat, whiteboard, meetings, and third-party integrations into a single user experience to help you get more done. Two of our core solutions — Phone and Chat — help thread together a unified communications experience that small businesses can use to foster productivity, expedite operations, and better connect with customers.
Dialing into Phone Communications
Our VIcom Phone solutions offer a range of features designed to enhance your business’s operational and service needs. Set up call queues to help lessen response times, answer calls on different company devices, elevate a business call to a meeting, and even bring in your other workflows with essential applications like Salesforce, Google G-Suite, ServiceNow, and HubSpot.
Sending the Right Message with Chat
Our instant messaging solutions can help you share important information across your business in a snap. Create chat channels for different groups and projects, share files and images in chat channels for quick collaboration, and even use AI to help draft messages based on conversational context.
Growing Your Business in a Hybrid World
In today’s hybrid world, small businesses need to increase revenue, trim costs, embrace new ways of working, meet new customer needs, and find a way to stand out. That’s why we at VIcom are dedicated to working closely with our customers to understand their unique requirements and find the best solution to meet their needs and grow their business.
With VIcom’s unified communication solutions, small businesses can manage their time and resources effectively and efficiently. Whether your company is new and in growth mode, or ready to go to the next level, VIcom is here to help you build a better business.