In the era of remote and hybrid work, businesses are more mobile than ever. At VIcom, we understand the need for seamless and secure business communications across various devices and locations. As a premier partner of RingCentral, we’re committed to leveraging Fixed Mobile Convergence (FMC) to meet this need.
Understanding Fixed Mobile Convergence (FMC)
Fixed Mobile Convergence (FMC) is a communications solution that allows individuals to use a single phone when moving between home, office, and any other location without interrupting the ongoing call. FMC enables anyone to take and make business calls from anywhere without the need for a separate business phone and without giving out your personal mobile number.
How Does FMC Work?
The mobile phone number and corresponding mobile device are used as the primary business interface solutions. The mobile SIM card becomes the fixed line extension, and the smartphone acts as the native endpoint to the extension. Any call placed from or to the native dialer will be routed via the third-party FMC integration, like RingCentral, for call control.
Benefits of Fixed Mobile Convergence
The benefits of FMC go beyond simply using your cell phone as your business phone. For business owners, FMC offers a single bill for all business communications, unified voicemail and directory services, minimized IT headaches, and a single portal for administration. For employees, FMC provides the ability to work from anywhere, protects private information, ensures no call goes unanswered, and saves time and energy with advanced call routing and custom announcements.
Enhancing FMC with RingCentral
In addition to the general benefits of FMC, RingCentral offers a variety of team collaboration and communication tools beyond making and taking calls. These features include high-def video conferencing, dynamic instant messaging, call recording, organized file-sharing, e-Fax, SMS, and hundreds of integrations with apps you’re already using.
With a workforce that is more mobile than ever, embracing Fixed Mobile Convergence is crucial for businesses today. By partnering with RingCentral, VIcom can help your business leverage FMC to provide seamless and secure business communications across various devices and locations. To learn more about how VIcom can help transform your business communications with RingCentral’s FMC solutions, get in touch with us today.