Support

We'll keep you moving forward.

Support

We'll keep you moving forward.

Despite the thorough nature of our design phase and a well-executed build phase, that fact remains that technology is subject to error. Given the way any successful organization relies on well performing technology, in the case of an error in technology having an active and adequate support contract can be the difference in the overall impact made.

Our support staff is equipped with the necessary experience, training, certifications and industry knowledge to address any needs or modification requirements that may arise. Stationed in our Network Operations Center and utilizing our efficient service ticket-based system, we’ve streamlined the process of initiating the service process and getting the right team member in front of your solution.

Because we understand the busy nature of most decision makers, we stay ahead of the support contract renewal process and make sure you have what you need when you need it. Team members are dedicated to devoting attention towards your organization’s support needs and ensuring that in a worst case scenario, you’re setup for success.

We’ve got you covered

Patti
Casey
Sandi
We are proud that the leading companies, businesses, organizations and institutions chose to depend on VIcom for IT solutions and services year after year
We are dedicated to working closely with our customers to understand their unique requirements and find the best solution to meet their needs and grow their business.